Our company is committed to recommending the best products to users, and to provide users with satisfactory pre-sale, sale, after-sales service, and the supply of original accessories. The company implements dual tracking services for the entire process of the products it sells, establishes quality tracking service files, actively visits users, understands product operation and usage, and handles user quality information feedback in a timely manner to eliminate users' worries. The specific contents are as follows:

 

1. The manufacturer sends technicians to the site to guide the installation of the equipment and to solve related problems found during the operation.

 

2. After the project is completed, a commissioner will be sent to track the cold and hot operation and debugging.

 

3. During the warranty period, if the quality defects of machine parts are found, the user requires the factory to send personnel to maintain the machine, and the parts are replaced free of charge. But the seller should provide the technician with the convenience of work and teach the damaged accessories. If the parts are damaged or malfunction due to improper operation by the user, the maintenance fee shall be charged at the discretion of the user for the replacement of the material cost and the transportation cost of the technical personnel.

 

4. Lifetime paid services are provided outside the warranty period, and there is generally no problem.

 

5. Train operators free of charge, so that user operators are proficient in operation techniques and general troubleshooting methods.

 

6. Provide life-long preferential services for equipment. The after-sales service department has a dedicated telephone line to ensure the smooth flow of information and ensure the fastest speed to the scene to troubleshoot.

 

7, guaranteed spare parts. Accessories are supplied in a timely manner at a long-term cost price. The reasonable demands raised by users will be answered and resolved as soon as possible.

 

8, after-sales service is 24 hours, 7 days a week.